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Broadband Intermittent -service unuseable

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,679
Thanks: 612
Fixes: 111
Registered: ‎27-11-2020

Re: Broadband Intermittent -service unuseable

It's with our upper faults team at the minute and I am not going to confuse things by messing with it all. They should be in touch soon.

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 Will Cutforth
 Plusnet Help Team
Lshaw1
Hooked
Posts: 9
Thanks: 1
Registered: ‎17-08-2024

Re: Broadband Intermittent -service unuseable

Thanks both , have done as suggested and will see how it goes today and post this evening
Cheers laura
Lshaw1
Hooked
Posts: 9
Thanks: 1
Registered: ‎17-08-2024

Re: Broadband Intermittent -service unuseable

hi all, so it seemed to "work" yesterday . The connection only flapped once or twice. Today it seemed to be stable for a short period then it started to drop again regularly. BT Openreach are coming out again tomorrow ( 20/08 ) to see if they can identify where the problem is.