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Broadband Installation

Posts: 1
Registered: ‎10-08-2020

Broadband Installation

I am new to Plusnet

I have just had an engineer call out to put me a line in, he said he wasn't qualified to do the installation (flat roof / telegraph pole) i have just had an email from Plusnet saying they will need to charge me again to send another engineer 

Whats the charge for i haven't had anything done 

They had all the information 

Tried ringing them

On line chat not available

Email is a no no

Paid up front

What a great start   

Anyone had such a [-Censored-] experience 



Community Veteran
Posts: 31,320
Thanks: 1,609
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Registered: ‎14-04-2007

Re: Broadband Installation

Moderators Note
This topic has been moved from ADSL Broadband to My Order.
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