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Broadband Activation date passed trying to get an update

Islider
Newbie
Posts: 1
Registered: ‎31-03-2020

Broadband Activation date passed trying to get an update

Hi
Broadband activation date was 28/03 but broadband has not been activated
Spoke to someone in retentions on 29/03 who advised to call customer services on Monday.
Couldn’t get through to cs on Monday
Haven’t received a text or email update
Wondering if anyone can help find out when my bb is due to be activated.
Thanks
1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,184
Thanks: 462
Fixes: 126
Registered: ‎27-04-2007

Re: Broadband Activation date passed trying to get an update

Hi there and sorry for us taking a long while to get back to you. I've just checked your account and it looks like you've since cancelled unfortunately. Do let us know if there's anything else we can help with though. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team