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Bringing phone number to plusnet

reactive
Newbie
Posts: 1
Thanks: 1
Registered: ‎10-07-2020

Bringing phone number to plusnet

I'm currently with talktalk and I'd like to transfer to plusnet. However, when I start the order process on the plusnet website I am told that my existing landline phone number can not be retained. My understanding is that porting numbers between providers should always be possible. Is there anything I can do to explore further what is the problem, or do I just give up and stay with talktalk? (Changing my number isn't an option.)

 

1 REPLY 1
Leapy
Aspiring Champion
Posts: 911
Thanks: 434
Fixes: 3
Registered: ‎11-04-2017

Re: Bringing phone number to plusnet

I've had the same landline number from the GPO, to BT,02, Sky to Plusnet.

Plusenet told me I couldn't  keep it too, but that was an error, so go back and get some confirmation.