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Being ripped off still paying old contract rate.

FIXED
mojopin70
Newbie
Posts: 2
Registered: ‎02-05-2023

Being ripped off still paying old contract rate.

This from Plusnet after i renewed my contract.

 

I am still being charged £59.52!

 

From 03/04/2023, your monthly subscription will be £37.75 for 18 months.

Following this your monthly subscription will be £59.52.

(Annual price changes apply)

 

 

4 REPLIES 4
jab1
Legend
Posts: 17,431
Thanks: 5,674
Fixes: 260
Registered: ‎24-02-2012

Re: Being ripped off still paying old contract rate.

Ring up and ask why.

John
agedgopher
All Star
Posts: 491
Thanks: 306
Fixes: 15
Registered: ‎02-12-2016

Re: Being ripped off still paying old contract rate.

Posted in error

ClaudiaG23
Plusnet Help Team
Plusnet Help Team
Posts: 354
Thanks: 152
Fixes: 24
Registered: ‎02-05-2023

Re: Being ripped off still paying old contract rate.

Fix

@mojopin70 I can see you've spoken to one our Customer Service Advisors yesterday. Has this now sorted for you?

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team
mojopin70
Newbie
Posts: 2
Registered: ‎02-05-2023

Re: Being ripped off still paying old contract rate.

Hi yes, thank you.

 

Kind regards