BT cancelled and 2 day gap with no internet

[#1]

Plusnet assured me they would handle the transfer from BT to them smoothly. However our BT internet has now been switched off and our Plusnet doesn't activate until midnight tomorrow. We are both working from home so 2 days without internet is really problematic. When we signed up, Plusnet said our internet would become active today. Is there any way to get this fixed? 

[#2]

Don't panic , in Plusnet speak, by midnight tomorrow really means by 00:00 tomorrow! I.e anytime today

[#3]

Thank you! We are now online±!

[#4]

That's good news

[#5]

Hiya, apologies first of all for the shock of the potential downtime you've had but I'm glad to see you've been up and running with us since this afternoon (the order actually completed and your account activated at roughly 8am)

Let us know if there are further issues or anything else you'd need help with.