Atrocious customer experience
Re: Atrocious customer experience
Thanks for your post @Shazahmed251
I'm sorry for the delay with your order. From what I can see that completed this morning however upon testing your line the tests are showing a fault at the exchange on Openreach's equipment so I've reported a fault with our suppliers now and we've been provided an estimated response time of by 26/11/20 23:59:59 for an engineer to investigate further.
We'll provide an update as soon as we know more.