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Another router not received? Service to start on 23/07/20

Pamphlet
Interested
Posts: 1
Registered: ‎23-07-2020

Another router not received? Service to start on 23/07/20

Hi,

I signed up for a service upgraded (Fibre) to start today, but a router has not been received.

The confirmation said a router was in the post for my fibre to start on the 23/07/20.

 

I upgraded to Fibre unlimited extra.

1)Any ideas where this router is?

2) has it been  forgotten like a see a few others have?

 

Any help appreciated.