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Another 'no router' post

FIXED
pinkdandylion
Hooked
Posts: 5
Thanks: 1
Registered: ‎25-05-2017

Another 'no router' post

Can one of the help team please look into where my router has got to? I definitely selected to have one sent out, and I'm getting concerned that I won't be able to pay my bills on time so it's a bit urgent that it arrives. Everything else is ready to go and I'm likely going to be billed for internet I can't use.. kinda wish I had up taken talk talk's competing offer now as it was much cheaper >_<
3 REPLIES 3
Chris
Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Another 'no router' post

Fix

Apologies that the router hasn't arrived. Unfortunately this doesn't appear to have been sent yet, I've made sure it's now ordered and it should arrive in the next few days. Once you've got it please post back and let us know so we can arrange a refund for any service you've paid for but not been able to use.

If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
pinkdandylion
Hooked
Posts: 5
Thanks: 1
Registered: ‎25-05-2017

Re: Another 'no router' post

Sorted, router arrived. Thankyou for helping!
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,131
Thanks: 991
Fixes: 401
Registered: ‎01-01-2012

Re: Another 'no router' post

Glad to hear it's shown up!

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team