Hi, Help please - I feel like I am invisible! I signed up to plusnet a month ago. My payment was processed and I was allocated a switch date of the 3/7. And that is the last I have heard from Plusnet. My online account is active. I've tried to use the online chat on numerous occasions (during the stated operational hours) but am directed to call. I call and can only access automated answering telling me my router has not been despatched yet. I've raised a question via the help assistant but that has gone un-answered. Can anyone give me any other methods of getting some support and a resolution, perhaps even talking to a human?! Thanks in advance
