cancel
Showing results for 
Search instead for 
Did you mean: 

Activation

rdza82
Newbie
Posts: 1
Registered: 31-03-2017

Activation

Hi,

My activation date is today and I had an email at just after midnight last night saying my phone line is on. I know it says broadband can take up till midnight to come on but does it usually take that long?

Sorry if this sounds a bit impatient, I've just been without broadband for a month now (thanks to virgin!!) So I'm really looking forward to getting back online!!

Thanks
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 2,144
Thanks: 372
Fixes: 116
Registered: 22-08-2015

Re: Activation

Hi there, welcome to the community forums.

 

I am sorry to hear of your delayed activation. I can see your account went live and a connection successfully established at around 7pm on Friday. Everything working as expected?

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Staff