Activation day past no broadband or updates

[#1]

I’ve had a text to say my broadband should go live by midnight 13/6/18 still got no internet and no more updates

[#2]

Sorry to hear that.

We've activated your account manually and you should now be able to get online

Let us know if you're still having issues

[#3]

Hi still have no internet broadband light is now just flashing

[#4]

Hi there, Sorry to see that. 

I've tested the line and we're not seeing any obvious issues but please do try following the checks here next: https://goo.gl/tu2WWu

Please keep us posted so we can keep following things up with you. 

[#5]

Hi I’ve gone into the router settings and it says dsl is down I’ve tried clicking connect nothing happens I’m waiting on my new house phone to come as the base has broken

[#6]

Hi @Brumlins, 

Sorry to hear that this is happening. 

I've run a few tests and can see your router is out of sync. Please follow the steps provided on this ticket and let us know how you get on. 

Thanks