Activation day help

[#1]

Good morning. Can anyone help me with my broadband activation? I was told it would be yesterday 26/7 and received an email saying the phone line was active about 24 hours ago but have yet to hear anything regarding the Internet. I work from home so ideally need it ASAP. I did try plugging in the router in case I missed the email or text and it's just a solid orange light. What should I do next?

[#2 · Accepted solution]

Hi @LukeyC224 

Sorry for the delay, I've pushed the activation through, so you should be able to get online now.

Let us know if there are any issues.

[#3]

Hey @Gandalf thank you so much. I think I'm up and running. Now begins the process of reconnecting everything to the WiFi haha. Much appreciated!