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Activation date

Bridiebxx
Interested
Posts: 1
Registered: ‎05-05-2021

Activation date

Hello, I placed and paid for my order of plusnet broadband on 19th April 2021 and have not received an activation date or a router yet and it’s been 12 working days since then. Can I ask what is the delay and when can I expect my router to arrive and what is my activation date please?
Thanks, Bridie.