Activation date
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Activation date
30-07-2021 11:57 AM
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How is the broadband activation date determined after an order is placed?
Is it just 10 working days after the order?
Re: Activation date
30-07-2021 2:23 PM
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It depends on how much work is needed to activate the line and Openreach technician availability. Consequently, there's no fixed time period common to all connections.
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Re: Activation date
30-07-2021 5:48 PM
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Hi @fctc
Welcome to our online Community Forum, as a general guideline, orders to take over a working line take around 10 working days. Fibre orders are also subject to engineer availability though.
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