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Activation date too early

Lynne5
Just browsing
Posts: 1
Registered: ‎09-10-2020

Activation date too early

Hi
Is it possible to change our activation date please. We’ve signed up too early and will be charged by our current provider. Any advice would be appreciated or is it best to cancel and re-apply. Thank you.
Lynne
2 REPLIES 2
Gandalf
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Posts: 25,930
Thanks: 9,568
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Registered: ‎21-04-2017

Re: Activation date too early

Thanks for your post @Lynne5 

I've raised this with our suppliers to delay your order. This should be amended within the next 48 to 72 hours. There's a possibility we may need to cancel the order in the background and re-submit though.

We'll keep you updated on the progress.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
dvorak
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Registered: ‎11-01-2008

Re: Activation date too early


Moderators Note


This topic has been moved from ADSL Broadband to My Order

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