Activation date missed

[#1]

Activation of broadband was supposed to be yesterday (23rd June) but i've had no email saying it has been done and router cannot connect.

When is activation likely to happen now?

[#2]

@haggismcmutton Welcome to the forums, I'm sorry you've had a delay in your order.

I've looked at your account and it looks like our suppliers had issues locating a spare pair but they've managed to resolve that issue and expect to complete on the Monday the 26th.

Thanks for your patience.

[#3]

I still don't have any broadband, what is happening?

[#4 · Accepted solution]

We've been advised that further work is required, and this should happen tomorrow morning.

Apologies for the inconvenience caused.