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Activation date Confirmed then extended?

Shyke
Interested
Posts: 1
Registered: ‎27-06-2017

Activation date Confirmed then extended?

Was told throughout my signing up that my Go Live date would be today, confirmed it with plus net over the p
phone on the 26th, now the 27th I decided to plug in my router and see its all blue but cannot access websites to find my dates been pushed back to the 28th? Router light is blue. Is there a specific reason for this as I'm back working today and needed the internet. Thank you.
1 REPLY 1
HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,191
Thanks: 1,447
Fixes: 255
Registered: ‎25-03-2015

Re: Go live date mix up?

Hi @Shyke, please could you confirm where you're seeing the 28th being advised.

 

Looking at your account, I'm happy to see your order completed and account activated earlier this afternoon.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional