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Activation and line take over
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- Activation and line take over
16-04-2020 8:28 AM
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Hi plusnet has taken over my broadband and phone line from Vodafone, have received an email that morning at 5 am that phone line is taken over, how long does it take for broadband to become active, the adsl checker says all open orders are completed
Fixed! Go to the fix.
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Re: Activation and line take over
16-04-2020 9:23 AM
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It can take up until midnight before it's all set up. Plusnet cause confusion by automatically sending out emails in the morning before things are complete.
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16-04-2020 12:26 PM
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Hi @alpha98149,
Apologies for any confusion that this may have caused you. I've taken a look into your account and I can see that everything appears to be up and running now, but if there are any issues then please let us know and we'll be happy to help where we can.
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