6 weeks to the day since ordering, still no Internet.
Many phone calls later, it appears that Openreach needs to do some work to the cabinet.
Why wasn't this picked up sooner? Nobody seems to know.
How long will this take? Nobody seems to know. The next update is going to be Wednesday 13th January. Probably just to say the ticket is now on hold again.
6 weeks of:
- Loss of income due to being unable to work from home.
- Additional data charges on mobile phone for when I have to work. I'm self employed so no work means no pay.
- Countless calls to Plusnet for updates as they never call or email me to update, until today when someone called and immediately hung up when I answered.
The inability for Plusnet to sort what should have been a simple connection after moving house has astonished me.
It's take 6 weeks to get to the stage of asking Openreach to do some work. How long until they do it and this can progress?
When will I get connected?
Who knows. Plusnet certainly don't.
