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Activation Day Please help

FIXED
Chrissymcm1
Newbie
Posts: 2
Thanks: 1
Registered: ‎26-07-2023

Activation Day Please help

It's my activation Day and my old provider sky has been cut off but I've plugged my plusnet router in and it has orange lights?

Also, It says the first bill date is the 26th July when I've already paid my first month's bill?

Thanks
2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,593
Thanks: 10,327
Fixes: 1,602
Registered: ‎21-04-2017

Re: Activation Day Please help

Fix

Hi @Chrissymcm1 

I've pushed the activation through, so you should be able to get online now.

As for the bill, your account will update within the next few days to reflect you've paid for the first month.

Let me know if there are any issues.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Chrissymcm1
Newbie
Posts: 2
Thanks: 1
Registered: ‎26-07-2023

Re: Activation Day Please help

Thank you!
Finally Sky Boradband is gone Smiley