Activation Day: Flashing Light Broadband Light
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Activation Day: Flashing Light Broadband Light
15-08-2017 11:27 AM
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Today is my activation day, I have had an email from Plusnet to say my broadband is ready to go but when I have followed all the steps I am getting a continuous flashing broadband light. I would appreciate any help on getting this sorted, tried calling customer services but was informed there would be a 45minute wait!!
Re: Activation Day: Flashing Light Broadband Light
15-08-2017 1:13 PM
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Activation can be any time to-day - it depends on when the engineer gets to the fibre cabinet.
Brian
Re: Activation Day: Flashing Light Broadband Light
16-08-2017 10:44 AM
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Hi there,
From looking at your account we've raised a fault report to our suppliers to further investigate a potential line fault. Our faults team will be in touch via this ticket once we have more information. Apologies for the inconvenience.
Anoush
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