Activation Day: Flashing Light Broadband Light

[#1]

Today is my activation day, I have had an email from Plusnet to say my broadband is ready to go but when I have followed all the steps I am getting a continuous flashing broadband light. I would appreciate any help on getting this sorted, tried calling customer services but was informed there would be a 45minute wait!!  

[#2]

Activation can be any time to-day - it depends on when the engineer gets to the fibre cabinet.

Brian

[#3]

Hi there,

From looking at your account we've raised a fault report to our suppliers to further investigate a potential line fault. Our faults team will be in touch via this ticket once we have more information. Apologies for the inconvenience.

Anoush