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Activation Date Query

sjdev
Interested
Posts: 1
Registered: ‎16-01-2018

Activation Date Query

Hi,

 

Ordered Plusnet as it had the quickest activation dates when I called sales. However we are looking at 23/01/2018 which still beats BT but I'm running out of tethered data to be honest.

 

Is there any way to bump this? Sales suggested 19/01 was possible before ordering according to my address?

1 REPLY 1
BenB
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 541
Fixes: 20
Registered: ‎02-03-2015

Re: Activation Date Query

Hi @sjdev,

I would like to firstly welcome you to our community forums and thank you for taking the time to contact us here.

I have detailed the dates of your order completion and given a brief explanation into the times frames in a ticket on your online account.

This ticket can be accessed by following this link here https://www.plus.net/wizard/?p=view_question&id=166345672 and logging into your online account with the Username and password you set when signing up.

If you have any further questions or queries we'll be more than happy to help.