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Activation Date Passed and no Internet

wah314
Browser
Posts: 2
Registered: ‎21-03-2018

Activation Date Passed and no Internet

Hiya,

Registered with plusnet recently and everything had been progressing smoothly at the start and was given an activation date for broadband of Tuesday 20/03. As of this morning it appears my broadband has still not been activated and I've received no notifications as to what was happening with it. Would anyone be able to check out what is happening with its activation?

 

Cheers

1 REPLY 1
abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 802
Thanks: 108
Fixes: 60
Registered: ‎02-05-2017

Re: Activation Date Passed and no Internet

Hi @wah314

Thanks for getting in contact. I do apologise for the issues you have experienced, looking into the account the orders are showing as complete and active. Can you confirm if you are still unable to connect on your side?

Thanks

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team