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Activation Date Change?

bl4mm
Newbie
Posts: 3
Registered: ‎25-05-2018

Activation Date Change?

Hi

 

I want to have a private conversation about my activation date (which is only a few days away no) but chat and phone number have not been working for the last few days.  Is there a problem?  

 

Does it matter that I might not be able to install the router or test the connection on the activation date?    Could it be brought forward one day?

 

Ta

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 252
Fixes: 69
Registered: ‎27-04-2007

Re: Activation Date Change?

Hi there, 

 

We'd not be able to bring the activation date forward but there's no issue if you were to plug the router in the day after that happens. 

 

Feel free to send me a private message if you have any further questions. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team