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Activating your line

FIXED
JJ-
Newbie
Posts: 2
Thanks: 1
Registered: ‎14-03-2022

Activating your line

Good evening!

Just a quick one! 

 

How long would the line activation take as been discounted from internet from mid-day (phone has been transferred already)

as will need the internet for work!

Also the activation date is showing {strCustActivationDate} still..

 

Many thanks

3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: Activating your line

Fix

Hi there,

I can see your broadband went live about 10 mins ago. I'm really sorry for the delay.

Let me know if you've got any further issues and I'll be happy to help.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
JJ-
Newbie
Posts: 2
Thanks: 1
Registered: ‎14-03-2022

Re: Activating your line

Thank you team for help and quick action! 

 

Amazing!

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: Activating your line

Excellent, cheers for the confirmation and no problem at all!

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet