Activating broadband service

[#1]

Hi,

I have not received my broadband package in the post, but I can't set it up until it's been activated. I have not received any e-mails/text messages on how to activate, and I can't get through to customer services on the phone.

Could you please let me know what I have to do

[#2]

I have exactly the same problem!!

[#3]

Can't seem to edit my first post, but I HAVE got my package, but just don't know how to activate

[#4]

Hi there @awz1, I can see our Provisioning team have confirmed your order should be complete by 29th September. I do apologise for the delay in responding and for any lack of communication that meant you weren't aware of this beforehand.