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Activated but no connection
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- Activated but no connection
26-05-2020 4:36 PM
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Hi all
I am a new customer from now broadband. Our phone line switched over this morning and I got a text saying fibre was ready to go not long after.
I am getting a blue light on the router but can't connect to any websites. I have tried manually changing the broadband username from setup@plusdsl.net to my own username, then I get an orange light and the 'b'.
Any other ideas? Do I need to just leave it alone for a bit?
Thanks
I am a new customer from now broadband. Our phone line switched over this morning and I got a text saying fibre was ready to go not long after.
I am getting a blue light on the router but can't connect to any websites. I have tried manually changing the broadband username from setup@plusdsl.net to my own username, then I get an orange light and the 'b'.
Any other ideas? Do I need to just leave it alone for a bit?
Thanks
Fixed! Go to the fix.
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Re: Activated but no connection
26-05-2020 5:02 PM
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Update: YouTube is working which is strange, no other websites?

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26-05-2020 5:17 PM
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Changing my password on the main plusnet website then changing it on the router seems to have worked!
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