£75 cashback email never received
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- £75 cashback email never received
£75 cashback email never received
27-03-2020 11:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I signed up on Oct, 29 2019, but I haven't got cashback reward email.
One of threads said it could take up to a couple of months. But it's already more than 3 month, and all my attempts to contact support on Twitter or phone remained unsuccessful.
Thanks,
Natalie
Re: £75 cashback email never received
08-04-2020 2:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Are there any chances to get reply?
Re: £75 cashback email never received
10-05-2020 6:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As PlusNet is not going to perform their part of the contract, I suggest that implies I can freely walk out of it..
Re: £75 cashback email never received
11-05-2020 7:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @nathalier,
Apologies for the delayed response. I've taken a look into your account this afternoon and raised a response via a support ticket, which can be viewed here.
Once you've had the chance to read and respond to the ticket then please let us know so that we can pick this back up for review as soon as possible.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- £75 cashback email never received