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£75 Cashback Not Received After 7 Weeks. No Email.

rayclegg
Newbie
Posts: 1
Registered: ‎21-11-2019

£75 Cashback Not Received After 7 Weeks. No Email.

Hi Plusnet, Please expedite my £75 cashback. Thanks, Ray

1 REPLY 1
OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 63
Registered: ‎09-10-2018

Re: £75 Cashback Not Received After 7 Weeks. No Email.

Hi @rayclegg, thanks for your post.

 

We're sorry to hear of the delay in receiving your reward.

 

We're not able to expedite it's issuance but we've just sent you this ticket so that you're able to claim it. Once claimed, you'd receive it within 30 days.

 

Please let us know if you need any further assistance at all - we're here from 07:30-22:00 daily.