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£49.99 line reconnection? Probably no physical installation required...

viaduct_soup
Newbie
Posts: 1
Registered: ‎23-07-2020

£49.99 line reconnection? Probably no physical installation required...

I have a modern, and relatively recently installed (2017), BT line "Master Socket 5C" in my flat, but have been with Virgin Media for the past year.

It looks like I may have to pay £49.99 to have it reconnected if I join Plusnet? Would it be possible for someone to check?

Thanks

2 REPLIES 2
Baldrick1
Seasoned Hero
Posts: 6,527
Thanks: 2,941
Fixes: 192
Registered: ‎30-06-2016

Re: £49.99 line reconnection? Probably no physical installation required...

@viaduct_soup 

Reading the price guide here. https://www.plus.net/help/legal/plusnet-price-guide-for-residential-products/#broadband-price-guide my reading is whether the last user of the line was an ISP who was using LLU, in which case the fee is payable or an ISP who used the BT infrastructure in which case it’s free.

daveplus
Pro
Posts: 583
Thanks: 127
Fixes: 8
Registered: ‎25-08-2010

Re: £49.99 line reconnection? Probably no physical installation required...

@viaduct_soup

If you haven't yet switched then you should haggle.