Just curious if anyone else is experiencing the same issue. An engineer came on 13th September and I'm still offline today. Every time I ring up I get told that they are waiting for an update from a supplier. I want someone to explain the exact hold up and why 3 engineers can't seem to get me connected. I'm getting very frustrated and I'm starting to think that I'll never get online. I explained that I work from home and need Internet. I've had to buy a mifi and a data sim so I can work which is costing me a fortune. Can someone give me some reassurance of what is happening? Is this a normal timescale?