3 weeks in... No Internet
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- Re: 3 weeks in... No Internet
17-06-2016 10:10 AM
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Fixed! Go to the fix.
Re: 3 weeks in... No Internet
17-06-2016 10:50 AM
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Are you ok to check if you can get online for me in 10 minutes?
Matty
Re: 3 weeks in... No Internet
17-06-2016 11:07 AM
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Re: 3 weeks in... No Internet
17-06-2016 11:27 AM
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Thanks for getting back to me.
In essence, your order completed this morning, but the account hadn't activated from our side. As you know, your order went off the beaten track a little bit.
Now your account has been activated, there shouldn't be anything stopping you from getting online, so it may just be a case of router setup.
Let me know if you're still having problems.
Re: 3 weeks in... No Internet
17-06-2016 11:42 AM
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Re: 3 weeks in... No Internet
17-06-2016 12:07 PM
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Nice one, though the issue with the microfilter sounds odd.
Could you describe the type of socket that you have/can see on the wall? It may be that there is already a filter pre-built into the socket, in which case the microfilter could be surplus to requirements.
Re: 3 weeks in... No Internet
17-06-2016 12:48 PM
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The only issue was I wanted to use the phone line in the living room as this socket is in one of the bedrooms.
17-06-2016 1:36 PM
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Ok, sounds like a filtered faceplate in your bedroom, so no microfilter needed.
You should still be able to use your phone standalone in the living room.
Re: 3 weeks in... No Internet
17-06-2016 1:39 PM
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Re: 3 weeks in... No Internet
17-06-2016 1:41 PM
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You deserve a raise 😉 have a good day
Thanks, I'll aggressively email that quote out to everyone in the company
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