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3 engineer visits later...

Townman
Superuser
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Posts: 17,441
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Registered: ‎22-08-2007

Re: 3 engineer visits later...

@Gandalf 

Are there any specifics on the location?

Is this a "riser" pole or just a "transit" pole?

Might suggesting to BT that they just install a new pole in a different location deliver quicker results?

It sounds somewhat unbelievable that a multi billion business such as BT Openreach cannot provision whatever equipment within the local division.  Surely if one pole is near this river, there must be many others near the same river which at anytime might need someone to shimmy up them?

See Working On or Over Water: In-depth | Croner-i (croneri.co.uk)

It would appear quite evident that BT Openreach has failed in its duty of "providing and maintaining suitable rescue equipment" - for there appears to be no local provision at the place of need and a failure to maintain what might have been there ... one presumes since 2015 when these regulations came into force.

Is it the case that the option to provide "mobile elevating work platforms to prevent falls from height" is not viable at the location?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 19,206
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Registered: ‎21-04-2017

Re: 3 engineer visits later...

@Townman wrote:

@Gandalf 

Are there any specifics on the location?

Is this a "riser" pole or just a "transit" pole?

Might suggesting to BT that they just install a new pole in a different location deliver quicker results?

It sounds somewhat unbelievable that a multi billion business such as BT Openreach cannot provision whatever equipment within the local division.  Surely if one pole is near this river, there must be many others near the same river which at anytime might need someone to shimmy up them?

I've asked Openreach....

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Townman
Superuser
Superuser
Posts: 17,441
Thanks: 7,291
Fixes: 70
Registered: ‎22-08-2007

Re: 3 engineer visits later...

For anyone interested, here is a live view of this very dangerous river for which BTOR requires special H&S equipment / measures Whaley Bridge River Camera - ESI (esi-alarms.co.uk)

Farcical does not even begin to describe matters here!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.