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1571 not removed

seagle
Newbie
Posts: 3
Registered: ‎15-07-2015

1571 not removed

Hi,

I attempted to switch 1571 off for my account a couple of months ago. It seems it was never actioned and my account is stuck in limbo. For one reason or another, I've not got around to following this up before, however, now it has come to renewal time and I can't do that without having the 1571 removal processed.

Also, the details on my account are showing that I ordered Call Protect. My recollection is that I didn't tick that.

Can someone help me out with this please?

Thanks

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,876
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: 1571 not removed

Hi there seagle, I'm sorry about the issues you've been having with call features on your account. I'll get that put straight for you. Could you send me a private message with your username please?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team