1 month to activate?!
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- Re: 1 month to activate?!
1 month to activate?!
15-12-2019 2:29 PM
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Re: 1 month to activate?!
15-12-2019 3:24 PM
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did you cancel your old service ? In theory if not then your transfer is managed by your new provide at no charge and your old provider should continue to supply your service right up to the transfer date. If you cancelled your old service then it may cost you a fee to be reconencted
An old service isn't stopped until the new service is ready, but you may have been unlucky . I think the gurus will need a few more details to investigate your problem.
Such as
Who is your old provider?
Why are you changing? due to cost or due to problems with the service?
If becuse of problems then it's best to get these fixed before changing provider as simply moving supplier is no guarantee things will be any better.
If you are wholly dependent on the internet for your work then you should consider a professional business broadband service . The cost isn't that much more but the service is a lot better and of course as a legit business expense you can offset the cost against tax.
Anyway - Good luck with your move and hope it gets fixed
Re: 1 month to activate?!
15-12-2019 3:44 PM
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Thread moved from Fibre Broadband to My Order.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: 1 month to activate?!
16-12-2019 3:19 PM
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Hi @AAA1
I'm really sorry to hear about the issues that have been encountered.
I can see that the previous provider actually removed the line plant which caused our orders to fail. As such, new orders had to be placed and as this time of year experiences quite long delays, your activation date has been pushed back.
Your updates have been provided here
Kind Regards
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