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01/01/1970 Fibre Extra Pending

Posts: 1
Registered: ‎26-08-2017

01/01/1970 Fibre Extra Pending

I have tried updating from broadband to fibre extra. The email I had said it would change over on 24th August. My account is saying it is still pending.
Please will you clarify when I will be upgraded to fibre extra?
Plusnet Help Team
Plusnet Help Team
Posts: 13,742
Thanks: 266
Fixes: 78
Registered: ‎27-04-2007

Re: 01/01/1970 Fibre Extra Pending

Hi there!

Sorry this isn't clear from looking at your account.

The upgrade is due to go ahead on 5/9/17

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team