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wheres my contract end date

DaveCNegten
Newbie
Posts: 3
Registered: 15-02-2018

wheres my contract end date

wheres my contract end date

6 REPLIES
Moderator
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Registered: 06-04-2007

Re: wheres my contract end date

Moderator's note by Mike (Mav): This thread is now in the appropriate board.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

DaveCNegten
Newbie
Posts: 3
Registered: 15-02-2018

Re: wheres my contract end date

What does this thread is now in the appropriate board mean
I want to know when my contract end date is on the system
Moderator
Moderator
Posts: 18,278
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Registered: 06-04-2007

Re: wheres my contract end date

@DaveCNegten

I moved the thread from where you originally posted to the correct board where you are likely to get the best help/advice.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: wheres my contract end date

You used to get the information by going to https://portal.plus.net/my.html?action=myconnection and selecting Upgrade Account then Change My Product and that may still work although it doesn't for me as it shows monthly rolling contract which is wrong but going to the next stage after selecting Keep My Product and it shows this for home phone

2018-02-16_174539.jpg

Just to avoid the obvious question I have Line Rental Saver hence the cost shown as £0.00 I believe

I  will keep checking although one possibility is to go here and look for a ticket as to when it started https://portal.plus.net/wizard/index.html and View Questions Asked at the bottom

 

chandu
Rising Star
Posts: 566
Thanks: 4
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Registered: 30-12-2010

Re: wheres my contract end date


@Mav wrote:

@DaveCNegten

I moved the thread from where you originally posted to the correct board where you are likely to get the best help/advice.


Which is where?  Mav, please be more precise.

Plusnet Help Team
Plusnet Help Team
Posts: 147
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Registered: 02-05-2017

Re: wheres my contract end date

Hi @DaveCNegten

I can see you have since been in contact with our customer options team and this has been resolved for you. 

Let us know if you need any further assistance

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team