Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
when do I start my 14 day notice?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- when do I start my 14 day notice?
when do I start my 14 day notice?
17-06-2015 5:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
On my products and services it shows I signed up and paid on the 31st July for 'unlimited' but 'Unlimited Broadband' didn't start till the 19th August, I'm guessing its the 19th one that counts as that's the date I pay each month, but is my last month I pay (not paying for any more than i need to) July or August?
Message 1 of 3
(778 Views)
2 REPLIES 2
Re: when do I start my 14 day notice?
18-06-2015 10:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your 14 day notice period can start at any point you want, just contact our cancellations team. If you do leave we'll refund for any time you've paid for over the 14 day period.
Can I ask why you're thinking of leaving?
Can I ask why you're thinking of leaving?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 3
(353 Views)
Re: when do I start my 14 day notice?
19-06-2015 11:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I mean for the end of my contract, I pay a penalty if I leave early and I don't want to pay a month at the cost it goes to after the end of my contract, but I'm unsure if July or august is the last month of my contract, I'm leaving as i'm moving house and don't want to take plusnet with me.
Message 3 of 3
(353 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- when do I start my 14 day notice?