whats going on?
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whats going on?
10-12-2018 3:08 PM
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im getting speeds of 14 mbps for £29.45 a month unlimited fibre, and this has gone up from £25.99? its supposed to be fixed? im seeing cheaper deals for faster speeds on there website and tv???
Re: whats going on?
10-12-2018 4:03 PM - edited 10-12-2018 4:04 PM
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Moderators Note
This topic has been moved from Broadband to My Account / Billing
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: whats going on?
10-12-2018 4:11 PM
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29/11/2018£29.4529/10/2018£29.0701/10/2018£25.9928/08/2018£25.99
Re: whats going on?
10-12-2018 5:18 PM
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Hello @hhonda
I am deeply sorry for the confusion caused with your invoices.
I have looked into your account and responded to your query via a ticket. You can view this by Clicking Here
Should you require any further assistance, please do get back in touch with us.
Best wishes.
Re: whats going on?
10-12-2018 5:48 PM
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be good if i actually could access that part of my account
https://www.plus.net/my.html?action=mybillsandpayments
plus what about my internet speed? its showing on your adverts you should be providing much faster speed at this cost?
Re: whats going on?
10-12-2018 5:55 PM
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- Service Unlimited Fibre
- Your Minimum Guaranteed Access Line Speed:34Mb
im getting 14
Re: whats going on?
10-12-2018 7:34 PM
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