cancel
Showing results for 
Search instead for 
Did you mean: 

what happens after new phone kine is activated

crobertbailey
Grafter
Posts: 157
Registered: 23-01-2013

what happens after new phone kine is activated

Hi sorry if this is the wrong place but what happens when BT OR come out and install my new phone line, as in will my phone and broadband work right away or what ?
Thanks
4 REPLIES
Superuser
Superuser
Posts: 9,516
Thanks: 868
Fixes: 53
Registered: 06-04-2007

Re: what happens after new phone kine is activated

The phone should work when the BTOR engineer completes the line install. Broadband might be later the same day or up to 7 days later depending on how the order had to be provisioned (simultaneous or standard).
Do closed tickets/service notices on your account give any clues? You will find these in the Member Centre here https://www.plus.net/wizard/?p=search (select Closed Questions in the last 30 days on the menu and click Go to see these).
David
crobertbailey
Grafter
Posts: 157
Registered: 23-01-2013

Re: what happens after new phone kine is activated

Thanks for that seems the broadband will be activated 3 days before I get a phone line in Roll eyes will need to try this
Superuser
Superuser
Posts: 9,516
Thanks: 868
Fixes: 53
Registered: 06-04-2007

Re: what happens after new phone kine is activated

Hmm, will be interesting if that works. Grin
David
Estragon
Rising Star
Posts: 811
Thanks: 10
Registered: 07-02-2012

Re: what happens after new phone kine is activated

"what happens after new phone kine is activated"
Phone bulls come for a good time?