useage question

[#1]

HI
I cant make sense of the figures. One says one thing and another column says another. I have taken a screen shot

[#2]

At the moment View Your Usage seems to be a bit broken but I managed to get into it and took this screen shot
Is one of your numbers the weekly usage

[#3]

Yeah, looks like the stats on the bottom half of the screenshot are the weekly stats.

[#4]

I'll keep an eye out for problems with this. I've just checked on my personal account and a couple of others via our internal systems and the member centre and all seems to be in order. Do let me know if any of you spot any issues like this please.

[#5]

Hi
My View Your Usage seems wrong. It has not reset for November (and I am consequently on level 1 restrictions). The Billing Period usage in detail is just zero for each day. Hope someone can help.
Penny (ottava)

[#6]

Penny63,
I've just checked your account, the usage didn't offset correctly as your billed annually and the invoice date is set to the 31st. We've fixed this for you and your usage should reset within the next couple of hours.
Adam