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usage unavailable - cannot monitor

artificer
Grafter
Posts: 1,850
Registered: ‎11-08-2007

usage unavailable - cannot monitor

this message:
"Sorry, there's nothing to show at the moment.
This might be because your account is new, or your usage has been reset for a new billing period."
has been shown since before the last billing date.  i am unable to monitor my usage.
3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: usage unavailable - cannot monitor

We're not seeing any connection since the 13th Jan. What lights are lit on the front of your router?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
artificer
Grafter
Posts: 1,850
Registered: ‎11-08-2007

Re: usage unavailable - cannot monitor

1 & 2
artificer
Grafter
Posts: 1,850
Registered: ‎11-08-2007

Re: usage unavailable - cannot monitor

looks like it's been rectified.  thanks.