upgrade?

[#1]

Hello i chose to upgrade to unlimited (no contract) option 24 hours ago and it said it would show in my account summary but nothing shows and ive not had any e-mails to confirm that i have requested an upgrade, can someone look into it to see if its going ahead or not?
Thanks in advance.

[#2]

Look in closed tickets as it will only appear in your account summary once it happens on your billing date

[#3]

Scheduled Account Change: Plusnet Unlimited (No Contract) (on 18/01/13 00:00) 

[#4]

Thank you