unable to view any information on account portal

[#1]

This has happened before quite a bit but noticed it has been saying this for months on end now:

You can't change your products for the moment, there is a problem with your next billing date. Please try again later.

Please change your email address to your new one if you have not done so already.

Now I know there's no error with the billing date as the bills come off by direct debit so that's not a issue. Guessing it plusnet being typical plusnet again...............

[#2]

@johnsemple123 

How Plusnet moved you to a new account? on your members centre login. 

[#3]

Never received any information about being moved to anything. For some odd reason too it's also saying account closing which is clearly not true

[#4]

BUMP. Has anyone from plusnet seen this? look at it?

Moderator's note by Dick (Strat): Bumping is against the Forum Rules.

[#5]

Week later and STILL no response from anyone from plusnet? How difficult is it to get a answer?

[#6]

Hi @johnsemple123

Sorry to hear about issues with your member centre. I can see that this case is already being dealt with on this ticket.