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switching to tt

kkkev11
Dabbler
Posts: 20
Thanks: 1
Registered: ‎24-05-2016

switching to tt

switching on 18th to tt do i need to do anything or will  tt do it all and when will  pn let me know about switch ?

5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 9,178
Thanks: 2,884
Fixes: 458
Registered: ‎21-04-2017

Re: switching to tt

Nope you don't need to tell us, we've received notification.

Once your line has migrated, we'll work your final bill issuing any due refunds before closing your account.

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
kkkev11
Dabbler
Posts: 20
Thanks: 1
Registered: ‎24-05-2016

Re: switching to tt

ok thanks its just i have not had anything from pn thanks

 

Plusnet Help Team
Plusnet Help Team
Posts: 9,178
Thanks: 2,884
Fixes: 458
Registered: ‎21-04-2017

Re: switching to tt

I'm not sure why you didn't receive notification automatically.

But I've just sent it out to you now via e-mail.

Hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
kkkev11
Dabbler
Posts: 20
Thanks: 1
Registered: ‎24-05-2016

Re: switching to tt

i got email thanks now i feel more at ease thanks

 

Plusnet Help Team
Plusnet Help Team
Posts: 9,178
Thanks: 2,884
Fixes: 458
Registered: ‎21-04-2017

Re: switching to tt

No problems. Hopefully it'll go smoothly for you.

We're here if you have any issues at all.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team