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strange billing ...

adiwillow
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Posts: 1
Registered: ‎23-03-2020

strange billing ...

Hi , i've had an account for a year.. and only just realised my Billing is odd.

 

I see things like this in the bills...

https://pasteboard.co/J0rzItW.png

My account also states 'You cannot make any changes to your account while there is a phone order in progress.' . I had a monthly courtesy discount applied some time ago, and i think this is why. Any ideas?