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still not switched over

stevehart
Newbie
Posts: 3
Registered: ‎15-11-2013

still not switched over

can i just ask why you treat new customers like this i was due to switch on the 15th and guess what money taken and no service average waiting time on phone 30 mins at 8am omg i thought sky was bad if no contact today im gone and want full refund some service this "plusnet we'll do you proud " more like plusnet we'll do your head in  Shocked Shocked Shocked Shocked
3 REPLIES 3
thesawdust
Grafter
Posts: 384
Registered: ‎28-10-2013

Re: still not switched over

Stay on the Phone, till they answer rather than complaining?  Grin
stevehart
Newbie
Posts: 3
Registered: ‎15-11-2013

Re: still not switched over

i have a life bud things to do when something was planned it should go ahead or at least some sort of contact to say wont happen/postpone but sorted now thanks for words of wisdom  Grin
thesawdust
Grafter
Posts: 384
Registered: ‎28-10-2013

Re: still not switched over

PlusNET can only work as fast the supplier? possibly a BT cock up.....  Cool
Like they switched my ADSL a few days early, and we had to contact PlusNET for them to activate us. Hopefully you won't need to ring Plusnet anymore  Roll_eyes