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still being billed after switching to another provider

babunidze
Newbie
Posts: 1
Registered: ‎13-06-2018

still being billed after switching to another provider

Why do I still get bills after switching to another provider? Switch was done on 10/04/2018 and I'm still forced to pay for something I do not get from this company anymore? Can you explain please? Plus I need a refund of my last month payment.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 9,546
Thanks: 3,073
Fixes: 483
Registered: ‎21-04-2017

Re: still being billed after switching to another provider

Sorry to hear that.

I've passed this onto our cancellations team to work out a refund and close your account as soon as we can.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team